ClickCease Frequently Asked Questions | Spotless Cleaning Chicago

Frequently Asked Questions

What happens after we schedule a walkthrough?

Our experienced team will tour your facility and gather information to provide you with an accurate monthly estimate. The key items we gather are:

Square feet: Give us a ballpark range of cleaning times and price based on facility type.

Number of employees: Allows us to know the density to make sure we provide you with the right amount of cleaners.

Total foot traffic: Gives us additional insight into the use of the facility and helps us calculate consumables usage like toilet paper, soap, and hand towel usage to help you plan and budget accordingly.

Floor Type: What percent is carpet vs hard floor and type of hard floor.

We take pictures and gather additional details and take notes on any special items and of course the pet peeve areas.

How long does it take for us to get a proposal?

Turnaround times are fast here at Spotless! We usually prepare a detailed customized scope of work or service checklist and proposal within 24 hours. If we perform the walkthrough in the morning there is a higher chance of same day proposal turnaround time.

What happens after we accept the proposal?

Welcome to Spotless! Our service team and operations manager jump in with all hands on deck. We are very systematic and start entering all your information in our system and management application so all details get communicated to our front-line team members who will be cleaning your facility on a daily basis. We set up geo fences for clock in, monitoring, and time management. We start preparing your team and make sure they have gone through our online learning system and simulated office training program. Once we start, we have a 10 day on site training program per employee in the first month. We have a whole checklist of training items we cover within the first month. There is a lot more that happens on the back end, but it gets complicated that is why you hired us. We take over from here and you simply get the Spotless experience. Sit back, relax, and let us do the dirty work.

Will you be using green cleaning products?

Every account is different. It is always our preference to use green cleaning products for the health of the building occupants and our employees. We even help buildings who are USGBC LEED certified with our green cleaning program. The process is a bit cumbersome, but we are experts in green cleaning.

What is the cost of daily office cleaning?

Daily office cleaning costs vary from region to region. In Chicago prices are a bit higher than the surrounding suburbs. In Chicago we have a higher minimum wage and have additional paid time and sick time requirements than in the surrounding suburbs. For the same space our price can differ significantly for daily office cleaning in Chicago versus Glenview, IL for example. The same is true if you are comparing daily office cleaning in Chicago versus another suburb, city, or state. Office daily cleaning ranges are .15 to .20 cents per square foot in Chicago depending on facility type as of May 10, 2019.  

We have insurance requirements. Do you carry insurance?

Absolutely, we work with large office and commercial spaces. We carry general liability, workers comp, and umbrella coverage. We are risk averse so we are over insured for your protection.

Awards & Accreditations

Green SealUS Green Building CouncilThe Carpet and Rug InstituteBSCAIAngies ListISSA
Spotless Cleaning Chicago, Ltd., Cleaning  Janitorial Services, Chicago, IL